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Requisition ID:  39852

Business Analyst

 

 

At Mohawk Industries, we’re committed to more and technology is a key factor in making more happen – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

 

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

 

 

OBJECTIVE

  • Functions as a facilitator and developer between business needs and technology solutions.  Responsible for performing current state analysis, developing system requirements, designing and prototyping, testing, training, defining support procedures and implementation.

FUNCTION AND SCOPE

  • Performs accurate analysis and effective diagnosis of client issues and manages day-to-day client relationships at peer client levels.
  • Analyzes customers’ business requirements and tailors the use of the system to meet those objectives. Identifies and understands end users’ technical system requirements. Builds and maintains strong end user relationships as single-point-of-contact for all supported system and IT-related matters.
  • Documents and analyzes software, and/or system functional requirements from key stakeholders, installs and configures systems to meet each client’s individual requirements, assists with data conversion, and provides end-user training and on-going customer support.
  • Analyzes, reviews and rewrites existing application programs to increase operating efficiency and/or adapt to new requirements; gathers and analyzes information for developing and modifying systems, translates information into systems designs; prepares detail program specification, design conversion tasks and schedules. Translates specifications into a logical process that includes logical design, coding, testing, documentation, etc. Ensures adherence to and the application of IS established standards, procedures, tools, etc. in the maintenance of the all application programs and required documentation.
  • Works with the project team for project rollout/implementation and system upgrades. Keeps up-to-date on product releases and new technologies.
  • Participate on IS project teams working with Systems Specialist and Business Process Specialist to quantify program/system requirements, develop and execute program test plans, and review test results. As a project team member, addresses systems analysis issues, performs assigned task with meticulous attention to detail, deadlines, and accuracy in support of project plan and schedules, provides realistic estimates of work and accurate and timely status reporting.
  • Develops, documents, and maintains best practices, project standards, procedures, application, quality objectives and “lessons learned”, including metrics for assessing progress; ensures that applications systems are developed in a way that complies with architectural standards and established methodologies and practices; develops and delivers training on and emphasizes the use of established project standards, methodology and quality objectives.
  • May be paired with other team members assisting with development and training. Performs other duties as required.

 

KNOWLEDGE AND EXPERIENCE

  • Must have Bachelor’s degree in Computer Science, Business Administration or related discipline with a Computer Science focus. Foreign degree equivalent accepted.
    • Basic proficiency in SQL and database querying
    • Basic proficiency in computer programming language (C#, HTML5, Java, Javascript, Python, Delphi)

 

  • Abilities.
    • Utilizing knowledge of various systems data exchanges, and executing medium and large-scale projects from vision through implementation, with diverse stakeholders such as business unit/division, contractors, and vendors.
    • Perform systems support for a 24/7 production environment where availability and responsiveness are critical for success.

 

COMPETENCIES

 

  • Good oral, written, presentation and interpersonal communications skills; ability to effectively interact with internal and external customer and team members
  • A Demonstrated ability to achieve results through team efforts, willingness to challenge established practices and draw relevant conclusions; ability to persuade, market and sell new ideas and the ability to work effectively in a diverse work group
  • Ability to perform in a complex production environment and/or crisis and render good decisions to resolve the problems, maintain safety and ensure adherence to Corporate Code of Conduct.

 

 

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

 

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.