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Requisition ID:  63251


Senior Manager SAP Platform


     Find your more with Mohawk!

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our people.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Come find your “more” with Mohawk!

What we need:


Mohawk is looking for a Senior Manager SAP Platform who can do more for all Mohawk Flooring North America brands across residential, distributor and builder multifamily divisions.


The role is responsible for the entire IS landscape that supports the Ceramic North American supply chain systems.  This includes order processing, logistics planning and execution, S&OP process, supply network optimization, transportation and warehouse management.  The position manages technical and functional IS team analysts that support these systems and is responsible for the overall budget, management, and operations of the team. The role will own the relationship between the Supply Chain organization and IS.


What you’ll do:


  • Within SAP SD/SCM, work with the Application Architects and the business to successfully perform gap analysis for medium to complex projects and to translate the business requirements and business processes into functional design specifications for SAP configuration and custom SAP development work. Within supply chain, work with business to successfully align strategy and drive IS towards meeting business goals.
  • Drive integration testing across SAP modules and non-SAP systems. Build knowledge of the Enterprise Application Interface in order to efficiently troubleshoot interface issues.
  • Partner with Customer Service, Distribution and Transportation user community to ensure successful and timely User Acceptance Testing.
  • Actively drive issue resolution and closely monitor its progress.
  • Provide SAP SD/ LE knowledge and advice to the Master Data Consultants and Change Management Experts as appropriate.
  • Lead Documenting all implemented solutions and train the SAP Support Specialists to ensure successful end user support.
  • Lead Developing training material for the business key users & conduct key user training. Support the business key users in developing work instructions & conducting end user training
  • Own complete module solutions end-to-end; prototyping, blueprinting, design, build, test, documentation and post go-live support including interfaces & cross module integration.
  • Fully understand and master all the end-to-end, cross-functional and integrated business processes related to the SAP SD module, including integrations with extended business systems
  • Proactively work with Project Managers and Vendor Project Teams to resolve technical issues and to champion closure on business & technical issues related to process, business rules and configuration, in order to achieve the ultimate business goals
  • Actively engage all the different functional teams to improve the suggested solutions and increase the business satisfaction (VOC); effectively communicate needs across projects
  • Ensure quality and best practices in each SAP functional domain by driving and adhering to the Mohawk SAP global solution template, SAP standards, knowledge base & best practices
  • Perform other duties as required.


What you have:


  • Master’s degree (preferable) or Bachelor's degree in Computer Science, Business Administration, Economics, Engineering or related discipline, with a strong interest in / affinity with information technology Or an equivalent combination of education and training that provides the required knowledge, skills and abilities to perform the essential functions of the job.
  • Minimum of 8 years job specific and hands-on SAP (and associated systems) work experience with demonstrated professional growth and achievement. Prior work experience in a manufacturing industry of comparable size, business diversity, scope and complexity a plus.
  • Good SAP SD, TM, PP, LE and MM process and technical knowledge, with hands-on SAP SD and LE configuration experience.  Batch management and ATP configuration is plus.
  • Experience in working cross functional modules SAP WM and FI.
  • Demonstrated experience and understanding of ERP applications, system development life cycle, dynamics of applications development projects, Information Technology practices and methods. Knowledge of EAI / integration principles a plus.
  • Knowledge of the principles, techniques and methodology of project management (ASAP and Agile), quality management, and change management
  • Proficient using PC, Internet and Microsoft Office (Word, Excel, Access, PowerPoint, Project).


What you’re good at:


  • Strong analytical skills to understand and analyze business processes for conversion to SAP and to optimize existing SAP processes.    
  • Ability to quickly identify and analyze technical risks & impacts and define alternatives & prioritizations to remove technical roadblocks. Ability to manage multiple deliverables independently in a fast-paced environment.
  • Strong written and verbal communication, presentation, and interpersonal skills to effectively exercise tact, discretion, judgment and diplomacy when interacting and/or negotiating with internal and external customers and senior management. 
  • Highly motivated self-starter.  Ability to act as an advisor on professional and technical issues with a view towards reaching decisions.
  • Ability to work effectively in a diverse and global work group and to achieve results through global team efforts.  Ability to perform in a high pressure environment and/or crisis situation and render good decisions to resolve the problems, maintain safety and ensure adherence to Corporate Code of Conduct.
  • Consistently proven ability to implement projects and contribute to concept development


What else?


  • Normal office environment
  • While we’re a primarily in-office team, we thrive on flexibility and ensuring our people can balance personal and professional time
  • We’re located in a pretty great spot – check out this video to see what we mean



Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.


Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

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