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Requisition ID:  42268

SAP Trainer



Are you looking for more?

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.



Primary Objective: 

Coordinate and conduct group and individual training sessions based on staff and organizational learning needs across the business (both virtual and in person)


Major Function and Scope:

  • Plan, design, develop, organize, write, and edit instructor-led training content as well as storyboards for electronic learning modules
  • Interview Subject Matter Experts and clients to collect necessary information to design and develop blended education solutions
  • Conduct ongoing needs analysis leveraging customer feedback, field interactions, and subject-matter-expertise to adjust learning strategy and curriculum.
  • Maintain awareness of training delivery calendar by developing classroom agendas, timelines and content flow as necessary to deliver effective training to Users.
  • Create and Develop complete SAP End User training plan and curriculum
  • Identify and Develop End User Training Content for customer based on best medium for content consumption (e.g. Online vs Instructor Led)
  • Prepare and Build Training Content in SAP Enable Now
  • Work with customer on instructional design and content authoring approaches for training development
  • Lead team of training developers to create and meet needs and deadlines for training content
  • Create and implement custom education programs that demonstrate knowledge of Adult Learning Principles and incorporate best practice delivery techniques
  • Conduct training needs assessments
  • Develop course objectives and design plan based on assessment results
  • Conceptualize and develop evaluation measures including knowledge checks, course evaluations, and tests
  • Participate in content review, revision and sign-off cycles
  • Conduct Train-The-Trainer sessions (possibility to expand into training delivery in subsequent phases of the project if desired)
  • Provide application knowledge, methodology expertise and/or industry knowledge
  • Build and maintain client relationships by consistently delivering exceptional service and exceeding expectations
  • Status reporting, issue identification, problem solving
  • Create and manage the development and execution of the core elements of change initiatives, including, but not limited to stakeholder engagement plan/strategy; communications strategy/plan; training strategy/plan.
  • Support execution of change campaigns aligned with overall change strategy and approach
  • Conduct and/or participates in formal walk-through of training materials (Train-The-Trainer Sessions) revises content, ongoing course development, as necessary.
  • Perform other duties as required

Type of Experience and Knowledge:

  • Bachelor’s degree in Computer Science, Business Administration, Engineering or related discipline required.
  • 5+ years’ experience with end to end implementation projects.
  • Must have excellent documentation and communication skills-Communication required across the organization from management to the shop floor
  • Must have good working knowledge of and demonstrated training plans for:
    • IBP
    • EWM
    • TMS
    • Shop Floor
    • Fiori tools
    • Scheduling
    • SAC financial planning
  • Ability to understand business requirements from business users and prepare requirement document, functional specifications.
  • Required project management experience



  • Strong leadership skills. Ability to lead team in resolving complex issues in a fast pace and challenging environment.
  • Analytical and Communication skills
  • Strong verbal and written communication skills with the ability to communicate at all levels of the business.
  • Highly motivated self-starter.
  • Ability to act as an advisor on professional and technical issues with a view towards reaching decisions.
  • Ability to work effectively in a diverse and global work group and to achieve results through global team efforts.
  • Ability to perform in a high pressure environment and/or crisis situation and render good decisions to resolve the problems, maintain safety and ensure adherence to Corporate Code of Conduct.

Disclaimer: The information on this description was prepared by Compensation and department management and is designed to indicate the general nature and level of the work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.



Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.


Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.