Sr Showroom Sales Specialist

Are you looking for more?

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

Responsible for the direction and oversight of Mohawk Group’s Showroom location in Toronto.  At a high level, this position will develop and maintain favorable relationships with client, in an effort to meet sales objectives for all commercial brand categories. This position will also be responsible for all customer events in Toronto.  Operate as Brand Ambassador in the Toronto market in order to increase Mohawk’s competitive position and maintain brand integrity.   

What you’ll do:

• Manages operations for Toronto Mohawk Group Showroom.
• Works closely with clients and customers to ensure a complete understanding of our products.
• Manage Mohawk Group samples operations for Toronto showroom.
• Manage showroom floors and product displays so that they align with Mohawk Group strategy and company standards including collateral to support current collections and new launches.
• Plan and execute all Toronto customer events, including showroom activations, lunch and learns, local industry events, trainings, etc.
• Build client engagement through social media, especially regarding Toronto events.
• Coordinate meetings and special events in Toronto showroom as needed including catering, entertainment, ordering lunch, etc.
• Maintain knowledge on all current commercial products.
• Present all commercial brand products and services to clients visiting showroom and provide technical assistance/information regarding product quality and attributes. 
• Develop and maintain relationships with clients along with sales staff.
• Act as liaison for client with the commercial sales representatives. 
• Maintain tracking of all customers that visit the showroom. 
• Support sales staff with product layouts, palettes and customer presentations.
• Keep showroom calendar up to date for showroom events.

What you have:

• Four-year college degree in related field or an equivalent combination of education, training, and experience that provides the required skills and knowledge to perform the essential functions of the job.
• Experience and working knowledge of commercial products and showroom management in the flooring industry.
• Advanced level proficiency in the following areas:  Microsoft Office Suite
• Strong acumen for technology
• 3 years + of experience in management and/or interior design

What you’re good at:

• Exceptional oral, written, and interpersonal communication skills necessary to effectively exercise tact, discretion, judgment and diplomacy when interacting and/or negotiating with all levels of internal and external customers. 
• Skill set that includes command of work independently, setting priorities, handling multiple tasks with concentration, speed and accuracy to meet deadlines.
• Ability to persuade, market and sell new ideas
• Ability to develop and maintain exceptional client relationships.
• Strong analytical skills to interpret/adapt system procedures or operating concepts to fit new situations.
• Ability to conceptualize, organize and execute new initiatives.
• Strong organizational skills – attention to detain and Self-Motivator-willing to take the initiative
• Leadership – ability and willingness to train and coach others; exhibits servant leadership

What else?

• Expect to travel approximately 25-50% for trade shows, customer visitation, etc.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.