Showroom Sales Specialist - Toronto, Canada

Are you looking for more?
 

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

The Showroom Sales Specialist is an established performer that works to facilitate and support the Sales and Design teams by utilizing strong knowledge of flooring industry practices to help drive sales. This role will work to manage and maintain the day-to-day activities of the showroom by providing sales support, special event assistance, and administrative support to the Sales teams and local design community.

What you’ll do:

• Manage Mohawk Group samples operations for Toronto showroom.
• Plan and execute all Toronto customer events, including showroom activations, lunch and learns, local industry events, trainings, etc.
• Coordinate meetings and special events in Toronto showroom as needed including catering, entertainment, ordering lunch, etc.
• Develop monthly report on all showroom activities to be presented to management.
• Maintain knowledge on all current commercial product brand categories.
• Help present products and services to clients visiting showroom and provide technical assistance/information regarding product quality and attributes.
• Help develop and maintain relationships with clients and sales staff and acts as liaison for client with Sales Representatives as needed.
• Gain understanding of company operations and industry trends; assist with identification of potential process improvements.
• Manage and keep an up-to-date calendar for the showroom.
• Monitor and maintain sample inventories.
• Actively participate in group activities and collaborate with team.
• Participate in generating alternative solutions and evaluating their feasibility.
• Provide basic analysis and apply knowledge from experience or standard procedure to solve problems.
• Identify, define, and address problems that are standard, readily identifiable, and typically within the immediate job area.
• Perform other duties as needed.

What you have:

• Bachelor’s degree in a related field preferred.
• 2-4 years’ relevant experience OR equivalent combination of education and experience.

What you’re good at:

• Demonstrates strong knowledge of technical, process, and business principles as well as industry practices and standards.
• Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
• Exceptional oral, written, and interpersonal communication skills necessary to effectively exercise tact, discretion, judgment and diplomacy when interacting and/or negotiating with all levels of internal and external customers. 
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.

What else?

• The ability to lift 50 pounds regularly.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.