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Requisition ID:  72685

Director Strategic Accounts-Single Family

Phoenix, Arizona, United States, 85001



Are you looking for more?

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.



What we need:

Mohawk is looking for a Director of Strategic Accounts who will be responsible for driving profitability and sales revenue for strategic influential accounts, including but not limited to Builder, Multi-Family and/or higher volume Dealer partners. Provide strategic direction for products, programs, marketing, and sales for this channel. Establish strong relationships with strategic account regional leadership and key retail customers. Actively pursue increased market share and business acquisition through relationship building and product specification. Reports to VP Sales.


What you’ll do:

  • Monitors accounts under management for performance against established objectives/guidelines and takes the appropriate action to achieve established sales targets/programs and improve performance.
  • Evaluates effectiveness of sales and marketing strategies and programs and make recommendations regarding changes necessary to achieve target goals.
  • Assists in establishing sales objectives in conjunction with the VP Builder/Multi-Family Sales and Business Development – BMF and ensures sales activities in the assigned area comply with established policies, procedures and practices, using good judgment and decision-making to ensure corporate ethical and professional standards of conduct are maintained in the absence of formalized guidelines.
  • Stays abreast of analyzes and informs senior management of industry, product, economic, and other changes that may impact sales and overall company business; provides timely summary of activities in the field and special reporting to assist in the business and product planning.
  • Performs analysis on assigned accounts for opportunities and develops forecast for sales by product and other statistical reports as required on a timely basis; identifies additional activities, training or materials necessary to achieve specific product sales goals in key accounts and markets; responsible for identifying and continuously improving activities that can affect customer perception.
  • Responsible for initial sales volume plan, contributes to overall Division plan strategies, goals and metrics, including sales, margins, profit plan, inventory and product programs.
  • Approves and processes legitimate sales expenses, within limits of authority. Provides approvals for and recommendations for expense budgets; manages business expenses in accordance with corporate guidelines; ensures all assigned company owned equipment, vehicles, documents, materials, etc. in the areas assigned are used, maintained, and stored as required and in accordance with company policy.
  • Coordinates and manages annual conventions and member events.
  • Manages multi-dealer account programs and assets
  • Presents quarterly plan results and active account engagement
  • Negotiates strategic account contracts and One Mohawk partnership
  • Performs other duties as assigned.


What you have:

  • Bachelor’s degree in related field or equivalent combination of education and experience required with a minimum of 7 years of job specific experience. Experience should include a minimum of 5+ years in a sales management capacity for an organization of comparable diversity and scope.
  • Thorough knowledge of Mohawk products, distribution options, sales strategies and programs.
  • Sales & marketing and product development background, ability to manage a large decentralized sales force, knowledge of manufacturing process.


What you’re good at:

  • Demonstrated people management and effective customer relations skills.
  • Excellent presentation, oral, written, and interpersonal communications skills to effectively interact and negotiate with internal and external customers and business contacts, at all organizational levels; ability to communicate with others in antagonistic situation using appropriate interpersonal methods to reduce tension and maintain professionalism in accordance with corporate standards.
  • Ability to gather, assemble, correlate, analyze, and draw conclusions from industry, general business, and statistical and financial data.
  • Demonstrated innovation and creativity in developing effective sales and marketing strategies and tactics.
  • Proficient using a PC, thorough understanding of in-house financial and sales reporting database systems.


What else?

  • This role requires up to 50% domestic travel via land and/or air.



Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.


Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

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