Manager Quality

Are you looking for more?
 

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

The Quality Manager is a leading performer that is responsible for overseeing and managing quality initiatives, ensuring compliance with industry standards, and driving continuous improvement in manufacturing processes. This role collaborates with cross-functional teams implementing quality programs, enhance product reliability, and optimize quality control systems.

What you’ll do:

• Develop, implement, and maintain the Quality and Environmental Management Systems in compliance with ISO 9001, AS9100, and ISO 14001.
• Act as the Management Representative for audits and external communications related to QMS/EMS.
• Plan and lead internal and external audits (certification, surveillance, customer, and supplier audits).
• Ensure timely resolution of audit findings and drive corrective/preventive action processes.
• Leads quality improvement initiatives to enhance product consistency, reduce defects, and optimize manufacturing processes.
• Develops and implements quality assurance programs, ensuring compliance with regulatory and industry standards.
• Manages key quality metrics, analyzing data to identify trends and areas for improvement.
• Oversees root cause analysis (RCA), corrective and preventive actions (CAPA), and failure mode and effects analysis (FMEA).
• Works with suppliers to improve material quality and ensure vendor compliance with specifications.
• Implements Lean Six Sigma and other continuous improvement methodologies to optimize quality processes.
• Provides training and guidance on quality systems, processes, and best practices to employees at all levels.
• Tracks and reports on the effectiveness of quality programs, driving accountability and process improvements.
• Participates in and may manage large, cross-functional projects or initiatives with strategic importance.
• Performs high-level critical thinking, detailed information gathering and application of business knowledge.
• Generates fresh perspectives, breakthrough ideas, and new approaches that create value in the market.
• Proactively investigates and/or leads investigations of alternative approaches, technologies, or partnerships.
• Performs other duties as needed.

What you have:

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 6-8 years relevant experience or equivalent education and/or experience.

What you’re good at:

• Requires specialized depth and/or breadth of expertise in own job discipline or field.
• Recognized cross-functionally as an expert within one or two subject matter areas.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Suite of products.
• Flexible attitude, adaptable to change, team player and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

What else?

• Temporary indirect reporting relationships may exist while working as Project lead. May be required to act in senior role, providing task related advice and direction to junior team members.
• Occasional exposure to hazardous conditions caused by noise, moving mechanical parts, airborne particles, and other conditions associated with a high-traffic production floor.
• Must be able to walk long distances and stand for long periods of time.
• Bending, crouching, and stooping may be required.
• Must be able to work in non-climate-controlled facilities.
• The work environment may be a noisy, high traffic manufacturing production floor.
• May be required to work a flexible schedule to include evening and night shifts, weekends, and holidays.
• The ability to wear personal protective gear correctly most of the day.
• The ability to lift 50 pounds regularly.

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Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.