Sales Training Manager

Are you looking for more?
 

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

The Manager Sales Training is a first-level manager that works with Sales Leadership and cross-functional subject matter experts to create consistent content and messaging across all training areas of the Sales organization. This role develops and presents content through various online and offline mediums, allowing for easy accessibility by internal and external users.

What you’ll do:

• Design, plan and implement comprehensive training programs and content in conjunction with subject matters experts for sales, product, product launch, systems and processes, leadership, design, marketing, sustainability, and other disciplines for sales teams and customers.
• Be the business expert in our Learning Management System and content creation technology stack.  
• Develop and implement practices that ensure the effective use of classroom, e-learning, coaching, and other training, and development methods. 
• Develop and execute training modules for style guides, promotions, product education, newsletters, etc. 
• Monitor content consumption and review data to prioritize reference and training content creation and adjust strategies as needed.
• Conduct performance gap analyses to determine training and development priorities for achieving business goals and adjust strategies as needed.
• Manage training content via internal and external systems including using multimedia formats, including, video, pdf, website, PowerPoint, Excel, Word, iBook, etc. 
• Create and conduct onboarding activities and experiences for new hires.
• Deliver training content during in-person meetings, virtual meetings, or pre-recorded venues as needed. 
• Perform other duties as needed.

What you have:

• Bachelor’s degree in a related field or equivalent education and/or experience.       
• 6-8 years’ relevant experience or equivalent education and/or experience.        
• 1-3 years of management experience.

What you’re good at:

• Requires specialized depth and/or breadth of expertise in own job discipline or field.
• Focused on and responsible for their team's productivity and collective impact.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, delegate, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

What else?

• This role will be responsible for direct reports.
• Travel may be required up to 15% of the time.
• The ability to lift 50 pounds regularly.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.