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Requisition ID:  32185

S&OP Manager



Are you looking for more?

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.



Primary Objective:  

Focus on improving strategic Sales & Operations Planning activities for Resilient business units.  The Resilient S&OP Manager serves as the key conduit between Sales, Manufacturing and operations in terms of strategic asset planning for multiple manufacturing locations.


Major Function and Scope: 

  • Manage the aggregation of demand plans for each respective business unit and produces monthly a two-year view of unconstrained demand in units
  • Work closely with supply planning to evaluate the demand/production plan against inventory, capacity, and external factors and create mitigation actions if needed.
  • Manage and track performance metrics and analysis to identify both opportunities and potential issues within S&OP processes and reporting as well as those across departments; provide insights and recommendations to help improve results
  • Create synergies between the category processes and refine to ensure that all aspects are both value-added and granular enough to drive strategic decisions
  • Coordinate and facilitate the monthly S&OP meetings to achieve consensus including strategic product, sales, and operations activities as well as supply plan balance and constraints/gaps
  • Facilitate closing gaps between the demand and supply plans.  Develop and recommend alternate solutions derived from analytics to present to senior-level management and key stakeholders.
  • Identify significant business risks and escalate to the appropriate leadership teams
  • Ensure efficient communication across functional teams for any trends, drivers, and takeaways in a clear and concise manner
  • Assist in the development of new tools that will assist in measurement, reporting, and visibility to issues
  • Must be able to work independently while still functioning well in a team
  • Able to communicate effectively with senior management, peers, and colleagues cross-functionally and globally
  • Manage and adapt as needed the relevant supply chain-related reports using Business Intelligence software for distribution to clients and key stakeholders
  • Builds relationships with internal stakeholders to ensure the supply chain strategies support company goals while meeting customer expectations. 


Type of Experience and Knowledge:

  • Bachelor’s Degree required.
  • Minimum of 5+ years experience in Planning, Sales, Product Management or Operational Analysis



  • Highly analytical:  critical-thinker; strong analytical aptitude and attention to detail; problem solver
  • Strong oral, written and interpersonal communication skills with a demonstrated ability to interact effectively with individuals at many levels of the organization.
  • Strong data management skills, Organizational skills with the ability to manage time effectively. Ability to prioritize work, identifying potential delays and implementing solutions before they occur.
  • Must be able to define problems, collect data, establish facts and have the ability to learn quickly and work under pressure.
  • Must have a high mathematical aptitude and basic understanding of statistical modeling
  • Motivated:  enthusiastic; strives for excellence; continually seeks to improve self and company; ability and strong desire to grow with the company; leads by example
  • Other job duties as assigned by management


Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.


Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.