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Requisition ID:  39685

Operations Support Coordinator



Are you looking for more?

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.





Under general supervision, provide operations and administrative support to the transportation function along with external and internal customers. Follow documented procedures and processing standards to perform duties related to payroll compilation, processing, and verification in a professional manner meeting pre-determined timelines set forth by corporate.  Apply knowledge of the business and accepted industry standards to provide outstanding customer service ensuring thoroughness, accuracy, and completeness in administrative and operational support duties.




  • Prepares various key performance indicator reports for Senior Director of Transportation, Senior Manager of Fleet Operations, Manager of Fleet Operations and other management teams.
  • Responsible for corporate OTR driver payroll, OTR local driver payroll, and specific areas or operations not domiciled at the corporate campus at the direction of Senior Director of Transportation or Senior Manager of Fleet Operations.
  • Designated as primary point of contact (POC) to lend assistance or training for payroll associates not domiciled at corporate campus.
  • Coordinates daily pickups and deliveries of packages from OTR, OTR Local, Tifton, Sunnyvale, and Thomasville drivers.
  • Teams with the operations group as it relates to needed paperwork to include BOL’s, logs, etc.
  • Confirms all truck movements and trailer usage throughout the network to assure proper payroll and IFTA recognition.
  • Prepares and distributes weekly fuel surcharge report to internal and external contacts at the request of Senior Director of Transportation, Senior Manager of Fleet Operations, or Manager of Fleet Operations.
  • Provides administrative support to the Senior Director of Transportation, Senior Manager of Fleet Operations, and Manager of Fleet Operations scheduling meetings, travel arrangements, drafting correspondence, etc.
  • Responsible for timely payment of transportation tolls that are not captured by electronic tolling service. Researches questionable tolls and resolves as needed.
  • Oversee ordering of uniforms by compiling order forms, placing orders, distribution, and returns or exchanges as needed.
  • Driver liaison between operations and corporate safety teams to assure state and federal driver requirements are current to include, but not limited to, driver’s license, medical cards, physicals, etc.
  • Performs other related duties as assigned.





  • 3-5 years of experience in transportation industry.
  • Payroll experience.
  • Excellent written and verbal communication skills.
  • Knowledge of transportation payroll would be a plus.




  • Demonstrated proficiency in Excel and Word
  • Thorough understanding of external fleet payroll systems with an added emphasis on McLeod software
  • Excellent verbal and written communication skills
  • Strong customer service skills
  • Strong organizational and multi-tasking skills
  • Ability to prioritize assignments to achieve goals
  • Ability and comfort level to work with minimal supervision when required

Disclaimer: The information on this description was prepared by Compensation and department management and is designed to indicate the general nature and level of the work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


EOE Minorities/Females/Disabled/Protected Veterans

 Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

 Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.




Nearest Major Market: Calhoun