Operations Director

Are you looking for more?
 

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

The Operations Director is a subject matter expert that leads operations programs and processes to ensure business objectives are met. This role involves developing and implementing strategies to enhance efficiency, productivity, and quality across all operational areas.

What you’ll do:

• Identify opportunities for process improvements and lead initiatives to enhance operational efficiency and effectiveness.
• Collaborate with senior leadership to align operational activities with the overall business strategy.
• Analyze existing operational processes and workflows to identify bottlenecks, inefficiencies, and areas for improvement.
• Implement lean methodologies and best practices to streamline operations and reduce waste.
• Develop and maintain standard operating procedures (SOPs) to ensure consistency and quality.
• Monitor key performance indicators (KPIs) to track operational performance and identify trends.
• Conduct regular performance reviews and provide insights and recommendations to senior leadership.
• Implement corrective actions and continuous improvement plans based on performance data.
• Optimize resource allocation to ensure efficient use of manpower, materials, and equipment.
• Develop and manage budgets for operational activities, ensuring cost-effective operations.
• Monitor and control operational expenses to stay within budgetary limits.
• Ensure that all operational processes meet quality standards and regulatory requirements.
• Implement and maintain quality management systems to track and monitor product and service quality.
• Lead root cause analysis and corrective action processes to address quality issues.
• Work closely with other departments, such as Finance, Marketing, and R&D, to support cross-functional initiatives.
• Facilitate communication and collaboration between different teams to ensure alignment and coordination.
• Participate in cross-functional projects and provide operational insights and expertise.
• Identify potential risks and develop mitigation strategies to minimize operational disruptions.
• Implement safety and compliance programs to ensure a safe working environment.
• Monitor and address operational risks and issues proactively.
• Prepare regular reports on operational performance, including key metrics, trends, and improvement initiatives.
• Maintain accurate records of operational activities, projects, and outcomes.
• Provide detailed analyses and reports to senior leadership as needed.
• Perform other duties as needed.

What you have:

• Bachelor’s degree in a related field preferred.
• 8-10 years’ relevant experience OR equivalent combination of education and experience.

What you’re good at:

• Requires specialized depth and/or breadth of expertise in own job discipline or field.
• Recognized cross-functionally as an expert within one or two subject matter areas.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

What else?

• Temporary indirect reporting relationships may exist while working as Project lead. May be required to act in senior role, providing task related advice and direction to junior team members.
• The ability to lift 50 pounds regularly.

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Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.