Manager Sales Operations- Calhoun, GA

Are you looking for more?
 

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

The Manager Sales Operations is a first-level manager that manages the day-to-day activities of the Sales Operations team, contributing to the success of the sales organization. This role will be responsible for overseeing the Sales Operations function to optimize efficiency and effectiveness of the sales organization.

What you’ll do:

• Manage a team that provides support to Field Sales team and management with daily activities through cross-functional collaboration.
• Provide support to sales teams for customer-facing items including product claims, credit holds, back orders, blanket orders, etc.
• Provide summary data for sales leadership on a regular basis.
• Create and execute project work plans to assist with initiatives and changes for the sales teams.
• Develop and maintain sales performance dashboards that provide insights through visually appealing and data-driven reporting methods.
• Drive sales productivity and accountability by assisting in the adoption of the CRM, sales methodology, and development opportunities.
• Partner with sales teams, internal departments, and customers to provide operationally sound solutions to potential issues.
• Perform other duties as needed.

What you have:

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 6-8 years’ relevant experience or equivalent education and/or experience.
• 1-3 years of management experience.

What you’re good at:

• Requires specialized depth and/or breadth of expertise in own job discipline or field.
• Focused on and responsible for their team's productivity and collective impact.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, delegate, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

What else?

• This role will be responsible for direct reports.
• The ability to lift 50 pounds regularly.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.