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Requisition ID:  42270

Director, Commercial Training



Are you looking for more?

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.





Reporting to the VP of Sales Operations, the Director of Training and Development for the Mohawk Group will design, plan and implement comprehensive training programs encompassing new hires, current team members and channel partners. They will collaborate with internal teams and leverage external resources to create, update and deliver training content on sales, product, systems and processes, leadership, design and other disciplines in the Commercial Flooring industry. This role will transition Mohawk Group’s training program to an LMS platform. 




  • Design, plan and implement comprehensive training programs and content in conjunction with SMEs for sales, product, product launch, systems and processes, leadership, design, marketing, sustainability and other disciplines in Commercial Flooring.
  • Transition training programs to LMS. Design and manage LMS training metrics.
  • Support HR and Sales Management in needs assessment, performance measurement and other aspects of sales performance training and sales leadership training.
  • Deliver Taining programs as needed.
  • Team management, other responsibilities as part of Sales Operations Leadership Team.




  • Bachelor’s degree in Business Administration, Human Resources organization Development, Education or related field or equivalent work experience.
  • Minimum 7 years sales training design and delivery experience.
  • Experience with LMS including content creation and delivery, target setting and monitoring metrics.
  • Previous sales experience and track record of sales success.
  • Demonstrated presentation and facilitation skills. Excellent organizational skills and attention to detail.
  • Demonstrated competency in instructional design, needs assessment, performance measurement and evaluation, process improvement, team-building skills, and consulting skills.
  • Demonstrated experience in training needs analysis, program and curriculum development, training delivery and training evaluation methods.
  • Proven ability to establish goals, set clear expectations, prioritize activities and follow-through with timely execution of cross-functional team environment.
  • Ability to translate business goals and objectives into realistic sales training curricula.
  • Ability and willingness to travel with the frequency required by the job.
  • Experience with LMS and CRM systems required.
  • Experience in effectively interacting with all levels of management, internal and external customers, and the ability to present information accurately and effectively to diverse audience.
  • Ability to build solid working relationships across divisions/functional areas.  Ability to gain agreement on issues and next steps from diverse audiences.
  • Strong project management skills.  Ability to formulate and manage action plans and timelines for multiple initiatives simultaneously.
  • Customer focus, coaching, and team building experience a strong plus.




Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.


Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Nearest Major Market: Calhoun