Accounts Receivable Coordinator

Are you looking for more?
 

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

The Accounts Receivable Coordinator is an entry-level contributor that will support the Accounting function by assisting with invoicing, payment collection, and reconciliation processes to ensure timely and accurate recording of all accounts receivable transactions. This role helps the Accounts Receivable team with problems of limited complexity and scope and performs a variety of administrative assignments to gain knowledge and skills related to their department.

What you’ll do:

• Prepare and send invoices to customers in a timely and accurate manner, ensuring all details are correct and in line with contractual agreements.
• Monitor customer accounts to track outstanding balances and ensure timely payment of invoices.
• Process and apply payments to customer accounts, including checks, electronic funds transfers (EFT), and credit card payments.
• Reconcile accounts receivable balances by verifying discrepancies and resolving customer billing issues.
• Follow up with customers on outstanding invoices through regular communication, such as phone calls, emails, or written correspondence.
• Negotiate payment plans or settlements with customers who have overdue balances, ensuring that payments are made promptly.
• Work with internal departments, such as sales and customer service, to resolve any issues that may delay payment.
• Maintain accurate records of all communications and transactions related to accounts receivable.
• Build and maintain positive relationships with customers to facilitate prompt payment and resolve any billing issues.
• Respond to customer inquiries regarding invoices, payment terms, and account status.
• Provide excellent customer service by addressing concerns and resolving disputes in a professional and timely manner.
• Assist in maintaining documentation and records for audit purposes.
• Ensure compliance with company policies and procedures regarding accounts receivable processes.
• Maintain confidentiality and integrity of financial data.
• Perform other duties as needed.

What you have:

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 0-2 years’ relevant experience or equivalent education and/or experience.

What you’re good at: 

• Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.

What else?

• While we’re a primarily in-office team, we thrive on flexibility and ensuring our people can balance personal and professional time
• We’re located in a pretty great spot – check out this video to see what we mean.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.