E-Commerce Specialist

Are you looking for more?
 

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we're looking for:

We are looking for an E-Commerce Specialist to help drive the future of how consumers shop the rapidly growing online Flooring category in this exciting role on Mohawk Flooring North America’s Digital & eComm team.

Help drive the future of how consumers shop the rapidly growing online Flooring category in this exciting role on Mohawk Flooring North America’s Digital & eComm team. This role is responsible for executing initiatives to achieve best in class category experience, and accelerating eCommerce growth for owned brand.com properties. This role is also responsible for optimizing capabilities and driving engagement and conversion on assigned brand properties.  The individual will work cross-functionally with IS and marketing/brand across all business units, creative, and external agency partners to drive growth.

What you'll do: 

• Business & Key Initiatives Support on assigned Brand.com Platforms – Partner cross-functionally to execute initiatives to support business goals, ultimately driving the performance of assigned B2C or B2B sites such as pergoflooring.com, mohawkflooring.com, karastan.com, mohawkfactoryoutlet.com, or mohawktoday.com.  Execute critical traffic- and conversion-driving initiatives.

• Product Launch & Marketing Activation – Help deliver perfect launches on brand.com via partnership with cross-functional partners.  Working with eComm and cross-functional counterparts, execute product launches and campaigns to ensure on-time, excellent representation of product innovation.

• Collaborative Approach to Content – Support content calendar management for assigned brand.com properties with cross-functional partnership and execute site updates.  With Content team, advise on best-in-class-content based on known conversion drivers to drive a consistent category shopping experience. 

• Analytics Learnings – This role will gain exposure to Analytics and learn to make recommendations based on insights.  Develop an understanding of metrics and reporting & impact of actions on performance, such as engagement and conversion metrics, content updates, new product introductions.

•  This role may gain responsibility for supporting other projects or areas of focus such as Email Strategy, SEO, Paid Media, etc. depending on candidate experience and business needs.

What you have:

• 2-4+ years of experience working in an online or omnichannel environment

• FMCG/CPG eCommerce, retail, or Agency experience preferred

• Bachelor’s degree in Business or Marketing

• Background in analytics, with experience in Google Analytics or Adobe Analytics

• SEO or email marketing knowledge a plus

• Adapts well to evolving priorities

• Preferred experience with branding/marketing initiatives, especially technology-driven efforts

• Excellent communication and presentation skills

• Familiarity with the evolving digital landscape and implications for building a brand online

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.