Problem Solver Thomasville NC 2nd Shift

Are you looking for more?
 

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

2nd Shift    2pm - 10:30 pm

Primary Objective:  

Responsible for troubleshooting issues that arise and support the operation as needed.

Major Function and Scope:

•             Use AS400 to access order history

•             Manage all problems from order pullers

•             Search SU92 for old or lingering pallets

•             Prioritize and assign work for material handlers/floor pickers

•             Deals with Q6 or canceled orders and notifies inventory of adjustments needed

•             Troubleshoots issues involving Scanners/RF units/ computers and other hardware

•             Runs operation while team lead is not available

•             Builds and assigns HD SID work/orders

•             Keeps the HD SID tracker (excel) updated

•             Ensures all go-backs/mis-picks are added back to correct locations

•             Attend any job-related training deemed necessary by supervision

•             Follow all established standard operating procedures

•             Perform general housekeeping duties as necessary

•             Perform other tasks assigned by management - which may include but are not limited to: picking, packing and box making

Type of Experience and Knowledge:

•             High School Diploma or GED required

•             1 year of manufacturing experience preferred

Competencies:  Describe the specific skills required for this position in terms of technical, managerial, interpersonal skills and unique abilities.

•             Working knowledge of computers: AS400, Windows 7

•             Working knowledge of Imec and Sato printers

•             Ability to read and write English

•             Must have demonstrated communication skills

•             Must have demonstrated willingness to work overtime

•             Must be familiar with LTO functions

•             Ability to effectively prioritize and assign job task

•             Must have demonstrated the ability to work in a fast-paced environment while making last minute judgement calls

•             Ability to make quick last minute judgement calls

•             Must have demonstrated leadership ability

Physical Requirements / Other Pertinent Job Information: (Such as: American with Disabilities Act- ADA requirements for certain hourly positions).

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.