Showroom Sales Specialist

Are you looking for more?
 

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

The Showroom Sales Specialist is an established performer that works to facilitate and support customers, sales, and design teams by utilizing strong knowledge of flooring industry practices to help drive sales and influencing sales decisions. This role will work to manage and maintain the day-to-day activities of the showroom through knowledge of interior design and flooring industry practices and standards to provide expert product selection advice, sales support, and administrative assistance.

What you'll do:

·   Provide interior design advice and product expertise; facilitate product selection, project development, and support, ensuring the completion of selection for all customers.

·   Own and manage the full Purchase Order (PO) and Travel & Expense (T&E) processes for the Light Lab and Marketing teams, including creating and tracking POs, reconciling expenses, ensuring policy compliance, coordinating approvals, maintaining accurate financial records, and partnering with vendors and internal stakeholders to support timely budget management and operational efficiency.

·   Maintain recordkeeping for showroom client visits, including customer contact and preference information.

·   Maintain showroom samples and merchandising including ordering, receiving, and maintaining samples and displays.

·   Plan and host showroom tours and events for industry trade to drive customer sales.

·   Maintain and track all showroom events, meetings, industry events, and customer visits.

·   Act as a liaison for customers and Sales teams.

·   Maintain showroom and sample inventory level by coordinating sample orders, maintaining sample resources library, and removing discontinued products.

·   Maintain product displays to support current product selections in line with company design standards.

·   Support Sales team with product layouts by providing samples for meetings and sales visits.

·   Support Sales team with coordinating meetings and special events in the showroom, including scheduling catering, entertainment, events, etc.

·   Assist with social media for the showroom as part of the brand strategy while adhering to corporate social media guidelines.

·   Maintain the showroom by performing maintenance such as restocking, cleaning, etc.

·   May make outside sales calls as needed and follow-up on leads to growth and drive business.

·   May attend outside trade events to develop industry relationships and build brand awareness.

·   Perform other duties as needed.

What you have:

·   Bachelor’s degree in a related field or equivalent education and/or experience.      

·   2-4 years’ relevant experience or equivalent education and/or experience.       

What you're good at:

·   Demonstrates strong knowledge of technical, process, and business principles as well as industry practices and standards.

·   Excellent communication, problem solving, and organizational skills.

·   Able to multitask, prioritize, and manage time effectively.

·   High level of integrity and discretion in handling sensitive and confidential data.

·   Proficient using Microsoft Office Suite products.

What else?

·   The ability to lift 50 pounds regularly.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.