Sample Assistant - NYC Showroom

Are you looking for more?
 

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

Mohawk is looking for a Sample Assistant who can do more with Mohawk at our New York City showroom.

This position will help provide full-time sample and stock support to the Showroom Manager, sales staff, and occasionally cover the floor during the busy season or when the Showroom Manager is away. The Sample Assistant will assume responsibility for the sampling, shipping, courier services, and other similar administrative tasks and services.

What you’ll do:

• Work with the Showroom Manager to ensure that showroom and sample inventory levels are maintained to service the local market at both the Showroom and offsite Mohawk storage space
• Coordinate and fulfill sample orders from the Showroom and storage for designated clients and firms, as well as keep a record of orders and tracking on a daily basis
• Maintain an updated resource library of product sample books and architectural folders and reorder as needed, as well as keep an orderly display and library of said materials
• File samples away and coordinate with the Showroom Manager to keep up-to-date on product deletions
• Provide basic receptionist duties as backup for Showroom Manager- Greet and announce guests, caterers, etc.
• Maintain a professional and clean appearance and atmosphere within the Showroom/Mohawk space
• Carry out other duties as assigned 

What you have:

• A bachelor’s degree is preferred
• A willingness to learn on the job and grow your career

What you’re good at:

• Entry-level, but must meet core competencies noted below
• Excellent customer service skills
• Professional phone manner with the ability to prioritize calls and matters efficiently
• Excellent oral, written, and interpersonal communication skills necessary to effectively exercise tact, discretion, judgment, and diplomacy when interacting and/or negotiating with all levels of internal and external customers
• Strong analytical skills to interpret/adapt system procedures and operating concepts to fit new situations
• Strong organizational skills and attention to detail
• Proficiency in Outlook, Excel, Word, and Google/Gmail preferred

What else?

• Must be able to lift 50 pounds on a regular basis

Pay Rate:

Expected base pay rates for the role will be between $18.89 and $23.22* per hour at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include other short and long-term incentive packages, and other company-sponsored benefit programs

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Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.