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Requisition ID:  35036

OPERATIONS CLERK II

 

 

Are you looking for more?
 

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.


As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

 

 

Primary Objective:  In broad terms, briefly state the major purpose of primary objective of this position.

Provide clerical support to an assigned warehouse operation. Prepare and maintain records and reports related to operation of warehouse. Work with individuals inside and outside the company to ensure customer satisfaction and accuracy of records.

 

Major Function and Scope: Using brief narrative statements, describe each major function of responsibility explaining the scope of the function as appropriate.

  • Prepares, issues and mails bills, receipts, invoices and statements.
  • Generates various reports and spreadsheets for warehouse and office personnel.
  • May review reports for trends, corrections, or processing requirements.
  • Answers phones and helps resolve customer questions and issues.
  • May order office supplies.
  • Maintain office files and records.
  • Prepares packages for mailing.
  • May be responsible for entering customer information, orders, and shipping information into system.
  • Assist management staff as needed with reports, customer inquiries, claims, orders, and correspondence.
  • Participate in warehouse safety meetings and follow all safety procedures.
  • May process customer orders, returns, and claims.
  • Perform additional duties assigned by management.

Type of Experience and Knowledge:

Knowledge, Experience, Competencies and Supervision: Describe the education, knowledge required, years of experience, specific skills and abilities required to do the job on a fully competent basis.

  • High School Diploma or equivalent
  • Forklift certified
  • Familiar use of AS400 helpful
  • 2-4 years of office/clerical
  • 2-4 years of office/clerical experience
  • Combination of education and experience to perform job duties of the position.

 

Competencies:  Describe the specific skills required for this position in terms of technical, managerial, interpersonal skills and unique abilities.

  • Strong verbal and written communication
  • Good computer/keyboarding skills
  • Must exhibit strong attention to detail

 

Associates Supervised: Indicate the numbers of associates that report to this position (only complete for exempt supervisory/managerial positions).

None

Other Pertinent Job Information: (Such as: American with Disabilities Act- ADA requirements for certain hourly positions).

Majority of functions performed in office environment.

Some time may be spent in non-temperature controlled warehouse environment.

 

Disclaimer: The information on this description was prepared by Compensation and department management and is designed to indicate the general nature and level of the work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

 

 

 

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

 

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.


Nearest Major Market: Honolulu
Nearest Secondary Market: Hawaii