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Master Data Administrator

Date: Jul 6, 2021

Location: USA Dallas TX CF Hawn - Comple, Texas, United States, 75217

Company: Mohawk Industries


Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.


Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.



The Master Data Administrator is responsible for coordination and tracking of the company’s efforts to efficiently resolve issues with Material Master data within the PIM and SAP systems. Leads the creation and execution of MDM (PIMM) processes, process improvements, and compliance of processes and data integrity. Implement and maintain internal controls. Interact and participate with all business.



  • Manages service requests for Material Master data, engaging departments as needed to research, provide solutions, and ultimately resolve the service request.
  • Receives and performs triage of issues reported to the MDM department from the web sites, sales, and other internal personnel.
  • Logs and routes service requests to the proper authority within the company.
  • Monitors progress of service requests toward a resolution.
  • Coordinates within the MDM department to ensure effective implementation of initiatives.
  • Assists with reporting on Key Performance Indicators.
  • Maintains a schedule of activities.
  • Proposes productivity and process improvement / innovation relating to Material Master data issues.
  • Build business relationships with other groups.
  • Provides insight and guidance for day to day operations covering issue prioritization, defect management, and break fixes to ensure high reliability and availability of SAP related systems.
  • Manage resources to ensure knowledge, exposure, and contribution are optimized
  • Plans, deploys, monitors and takes action to resolve data quality issues
  • Lead and guide development and maintenance of all Material Master system applications
  • Innovate, construct and enforce Data Management standards across all system implementations
  • Coordinate high visibility projects / initiatives as needed
  • Ensure proper change management processes are followed in a compliance environment by documenting and validating data flows
  • Establishes level of service standards and operating procedures for overall system availability and individual system components
  • Supports and manages change efforts, innovative approaches in problem solving, plans direction for work group to tie in with organizational goals
  • Other duties as required


Experience and Knowledge Requirements: 

  • Requires Associates degree in Business field or 2 years’ equivalent coordinator or project management experience.
  • 2 years’ coordinator or project management. Exceptional organizational and communication skills. Intermediate knowledge of Excel, Word, and tracking tool
  • Dal-Tile inner company experience a plus
  • Strong interpersonal skills. Ability to exercise independent judgment
  • Strong business acumen. Proven ability to generate and implement successful ideas and strategies. Strong organizational skills.  Must be a self-starter who can work with little supervision and/or direction.  Strong verbal/written communication skills. Attention to detail.  Critical thinking skills. Relates well with people



We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.  Examples include:  Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.


Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.


Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.