Assistant Manager - SSC

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Date: Nov 3, 2026

Location: Plymouth, Minnesota, United States, 55441

Company: Mohawk Industries

 

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

 

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

 

 

Dal-Tile is currently seeking an exceptional Assistant Manager to join our TEAM!  The Assistant Manager SSC is a first-level manager responsible for training, leading, coaching, and guiding performance of associates to ensure the smooth operation of day-to-day activities. This role also develops and retains effective working relationships with customers and focuses on driving product sales. 

 

Duties and Responsibilities of the Position: 

 

  • Identify training needs and provide coaching to employees in the areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.  

  • May perform a variety of customer service, warehouse, and office administration duties as necessary.  

  • Assist with developing business relationships with key customers within the store coverage area.  

  • Advise customers on product selection, pricing and sales volume and continues to build customer relations. 

  • Provide feedback to management regarding staff performance evaluations.  

  • Responsible for the overall operations with regards to freight, shrink, margins and overtime.  

  • Address and resolve operational issues, conflicts, and challenges that may arise within the team. 

  • Ensure associates follow standard safety procedures to comply with corporate safety program standards.  

  • May assume management responsibilities in the absence of the Manager. 

  • Perform other duties as needed. 

 

Required Experience and Education: 

 

Required Experience and Education: Describe the education, years of experience, and any certifications necessary to complete the duties and responsibilities of this position.  

  • Bachelor’s degree in a related field or equivalent education and/or experience.        

  • 6-8 years’ relevant experience or equivalent education and/or experience.        

  • 1-3 years of management experience. 

 

Competencies: 

 

  • Requires specialized depth and/or breadth of expertise in own job discipline or field. 

  • Focused on and responsible for their team's productivity and collective impact. 

  • Excellent communication, problem solving, and organizational skills. 

  • Able to multitask, prioritize, delegate, and manage time effectively. 

  • High level of integrity and discretion in handling sensitive and confidential data. 

  • Proficient using Microsoft Office Suite products. 

  • Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once. 

  • High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures. 

 

Other Pertinent Job Information:

 

  • This role will be responsible for direct reports. 

  • The ability to lift 50 pounds regularly. 

 

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.  Examples include:  Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

 

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.

 

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

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