OPERATIONS DIRECTOR

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

The Director Operations is a high-level leader responsible for overseeing and guiding the strategic direction of the Sales Operations function. This role will engage in the strategic planning, resources allocation, and collaboration to effectively drive strategies surrounding sales solutions, process improvements and execution.

Expected base pay rates for the role will be between $129,000 and $161,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company-sponsored benefit programs

Duties and Responsibilities of the Position:

· Partner with executive and sales leadership to develop and execute sales strategies that supports the organizations goals and objectives.

· Lead the evaluation and optimization of sales processes and procedures to enhance efficiency and effectiveness by identifying and implementing improvements.

· Collaborate with sales leadership to establish accurate sales forecasts and quotas while working to develop and enhance accurate forecasting processes.

· Analyze sales data to ensure data accuracy, integrity, and compliance and present key reporting metrics and dashboards to sales leadership.

· Develop partnerships with cross-functional departments including Product, Marketing, Finance, Human Resources, etc., to fully understand business processes, analysis, and design sales solutions to issues faced.

· Identify opportunities for continuous improvement in sales operational processes and procedures by staying abreast of industry best practices and emerging trends in sales operations.

· Collaborate with sales management on account bids and contract quotations.

· Create, implement, and monitor infrastructure to enhance and support operation of the sales force, including sales reporting, sales analysis, and sales force alignment to business objectives.

· Perform other duties as needed.

Required Experience and Education:

· Bachelor’s degree in a related field preferred.

· 10+ years’ relevant experience OR equivalent combination of education and experience.

· 5+ years of management experience.

Competencies: 

· Developing proven team structure and processes that drive results.

· Solid understanding of broader organization context and goals.

· Able to delegate work effective to team members; ensures tasks are completed without micromanaging.

· Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations while preserving relationships.

· Focused on and responsible for their team's productivity and collective impact.

· Excellent communication, problem solving, and organizational skills.

· Able to multitask, prioritize, delegate, and manage time effectively.

· High level of integrity and discretion in handling sensitive and confidential data.

· Proficient using Microsoft Office Suite products.

· High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

Other Pertinent Job Information 

· This employee will be responsible for direct reports.

· The ability to lift 50 pounds regularly.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.  Examples include:  Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.